Zurich

We protect Our People.

We protect Your World.

EMPLOYEES

1,200

TURNOVER

56
MLN €

industry

Insurance

Giving employees the opportunity to return to the office after several months of smart working will allow for striking the right balance between agile work and office work, facilitating new dynamics of socialisation and conversation
Federica Troya
Head of HR and Services Zurich Italia

client profile

Organizational efficiency and sustainability come through digital transformation

Zurich, present in Italy since 1902, has always put people at the center, covering the insurance needs of its customers in more than 215 countries around the world, in the area of protection, savings and welfare, allowing individuals to plan their future serenely and companies to focus on their business.

Zurich, whose mission has always been protection, during Covid-19, wanted to ensure the maximum safety of its people by rethinking the work processes at headquarters and applying a technological HR Digital Transformation that would ensure effectiveness in preventing contagion, organizational efficiency and sustainability even in the post-Covid period.

The Challenge

Management of processes related to a new work organization on-site: from monitoring access to the health status of employees entering the company.

Reservation of parking spaces and workstations ensuring compliance with safety distances and operating through an integrated technological ecosystem of software and apps.

The Outcome

On-site personnel management in full compliance with health protocols, utilizing an integrated technological ecosystem of intuitive software and apps that are easy for employees to use.

client requirements

A pandemic that has forced a rethink of how people coexist and collaborate, even within companies

Zurich, which already relied on Zucchetti's solutions for personnel management, needed to manage the processes related to a new organization of work on site: from monitoring access and the health status of employees entering the company, to organizing and reserving parking spaces and workstations, guaranteeing the respect of safety distances and operating through an integrated technological ecosystem of software and apps.

project

Technology supporting a new agile work organization

A health check system for access to the company.
Through the ZConnect App, each employee completes a self-assessment questionnaire regarding their health status. Based on criteria customized by Zurich, the result assigns a suitability value on three levels (green, yellow, and red) for access to the company. Employees deemed fit for access are automatically authorized to enter the premises. The badges of employees who are not fit for access do not allow entry through gates, thereby ensuring the effective implementation of safety protocols. This process guarantees the privacy of sensitive data and oversight by the Personnel Office and the RSPP, which, through specific analytical dashboards, have real-time tracking of occurrences.
ZAsset Booker for reserving workstations and parking spaces.
With the ZAsset Booker App, employees can reserve their chosen workstation or parking space, selected by an algorithm to ensure proper distancing. The person scans a unique QR code placed at each workstation, declares the actual occupation of the desk (check-in), and when they leave it (check-out). The system will also ensure flexible management of locations and parking in the future, with significant benefits in terms of management costs, the introduction of advanced Smart Working practices, and monitoring the use of each desk. The ability to know in advance which workstations will be occupied in the coming days represents a tangible advantage in terms of savings on operational and sanitization costs.