Spiegel Publishing House

Easy access and payments with Zucchetti’s POS solution

employees

1,300

industry

Hospitality

Finding a solution that combined door access and payment on a single card was a huge challenge for IT. After evaluating several systems, Zucchetti convinced us with their complete solution. Everything runs smoothly, and I’m satisfied.
Ferdinand Raethling
Director General Administration - SPIEGEL Publishing House

client profile

Germany’s powerhouse of investigative journalism

DER SPIEGEL is Germany’s leading weekly news magazine , known for its investigative journalism and in-depth reporting. Founded in 1947, it has a strong reputation for political and economic analysis. Published by the SPIEGEL Group, it reaches a broad audience through print, digital, and TV formats.

Headquartered in Hamburg, its editorial independence and commitment to quality journalism make it one of Europe’s most influential media outlets.

The Challenge

Implement an integrated Payment & Access System

Enable a fully digital & paperless system

Ensure seamless payroll integration

The Outcome

Employees can use a single system for ordering food and drinks

Efficient & user-friendly operation

Real-time kitchen & management i insights

Automated payroll integration

Client requirements

Sustainable & smart: a unified digital payment and access solution at DER SPIEGEL

The whole ordering process gets speedy

The concept of sustainability does also dominate processes in canteen, snack-bar and at coffee dispensers inside the SPIEGEL publishing house, where a new payment system was needed. Another requirement was to be able to use the same card not only to pay but also to access the company’s premises.

Moreover, the customer did not want to rely on paper anymore and was therefore looking for an entire online-system operating on a terminal server, that did not store money on a card but in the back office system, that could also be able to integrate with salary accounting.

project

Seamless payments & efficient ordering: how SPIEGEL optimized workplace dining

Ordering food and drinks is quick and easy

Since January 2012 the card payment system from Paycult and Zucchetti’s POS system by TCPOS operates in the snack-bar, in the restaurant and at coffee dispensers, where employees can order food and drinks. The whole ordering process is quick and easy. In the restaurant, after a staff member has ordered via intranet, legitimating himself by entering personnel number and password, the order is submitted directly to the restaurant.

In the snack-bar, instead, the waitress just enters staff number and ordered snacks & drinks into the POS system and automatically sends the order to the kitchen printer including menu and time of delivery. Staff members then pay by placing their card on a stationary card reader from Paycult.

why Zucchetti

Seamless canteen experience

How Zucchetti transformed our system

Our goal was to eliminate queues in the canteen, which we successfully achieved through faster ordering processes, ensuring both staff and guests are satisfied. At the same time, integrating door access and payment into a single card was a major challenge for our IT department.

After evaluating several systems, Zucchetti stood out by providing a complete solution that runs smoothly, and we are fully satisfied with the results.