Under his leadership, the CRS (Central Reservation System) solution strengthened its position as a reference within the group while continuing its international expansion.

His career combines strong hands-on operational experience, strategic vision, and deep knowledge of digital ecosystems, which he now brings to the development of the French subsidiary. This appointment marks a key milestone for Zucchetti France, with the goal of strengthening its market presence and continuing to support hospitality and foodservice professionals through an integrated ecosystem of solutions.

A Vision Focused on Agility and Innovation
Christian Lepom’s objective is clear: to simplify technological complexity so that operators can focus on their core business.
“Our goal is to support professionals with fully connected, end-to-end solutions capable of covering the entire spectrum of their needs—from reservation management to customer experience optimization, as well as strategic challenges related to recruitment,” said Christian Lepom.

A 360-Degree Approach to the French Market
Christian Lepom’s arrival comes at a pivotal moment, as Zucchetti France accelerates the integration of its solutions. The aim is to deliver a coherent technology ecosystem capable of addressing today’s key industry challenges: customer journey digitalization, revenue optimization, and simplified human resources management.
“Zucchetti has a unique capacity for innovation thanks to the breadth of its solutions. My role is to ensure that this technological strength translates into tangible and immediate added value for our customers in France, by offering them a single, coherent platform,” added Christian Lepom.

Three Core Areas at the Heart of Zucchetti France’s Offering
Zucchetti France’s portfolio is structured around three Business Units:

- Hospitality – Solutions for hotel management, distribution, and revenue management, including PMS, CRS, and RMS
- POS – Point-of-sale management solutions for commercial catering, institutional catering, hotels with restaurants, and retail environments
- Human Resources – Recruitment solutions designed to support companies in attracting and selecting talent

Thanks to this approach, Zucchetti France offers integrated, scalable solutions that help businesses streamline operations and enhance overall performance.