L'Erbolario

With Zucchetti success is natural

EMPLOYEES

180

turnover

78
MLN €

INDUSTRY

Cosmetics

The advantages of implementing the software are related to the flexibility, productivity, and ease of use of the ERP, along with the availability of high-level reporting
Andrea Trivellato
management software manager- L'ERBOLARIO

client profile

Passion that inspires growth

L'Erbolario was found in Lodi in 1978 thanks to Franco Bergamaschi and Daniela Villa’s passion for herbs and the “plant” world. The company now offers 600 special products created for facial, body and hair beauty, in addition to sun protection products and skincare products for men and children.

L’Erbolario products are safe, effective phytocosmetics that are all formulated with full respect for Nature and Man.

The Challenge

Efficient management of a large volume of data

Automation of the order fulfillment process, previously managed manually on paper

Precise and customized management of production processes, with specific requirements such as alcoholic batch management and compliance with Good Manufacturing Practices (GMP)

The Outcome

Order information flow can be monitored and managed in real time, eliminating the use of paper

Automation of logistics and documentation processes, with automatic creation of delivery notes, shipping documents, and packing lists

Advanced customization of the management system, improving the company's flexibility and operational efficiency

client requirements

Overcoming logistical and production challenges by automating their management.

L’Erbolario's needs are prioritary, especially in the orders and production field .
Its particular situation requires the management of a vast amount of data (around 70,000 delivery notes and 60,000 invoices are generated annually for the delivery of goods to stores spread all over the world).
The massive and newly upgraded logistics facility of L'Erbolario (approximately 30,000 square meters) is a powerful distribution hub that requires a fully computerized management of customer orders . Since these orders are entered directly by the sales force, the process must be extremely reliable: customer orders need to be managed through a traceable and secure digital workflow.
For this reason, L'Erbolario needed to move away from the previous system of printing all orders on paper, as well as from the paper forms used for picking. Regarding order fulfillment, the company also had a strong need to switch to an automated system: the approximately 500 daily transport documents (DDTs) produced on paper represented a significant problem in terms of resources and storage
L'Erbolario manages four internal production departments, making production one of the company's most important sectors, which has seen significant growth in the last three years. For this reason, production requirements are particularly complex and must be handled with rationality. This is especially true as L'Erbolario complies with GMP (Good Manufacturing Practice) regulations; furthermore, the management of alcoholic batches in production also requires specific solutions.

PROJECT

Digitalization starts at the heart of the company

L'Erbolario has installed the Zucchetti Mago management software, which, with the support of Micron (a Zucchetti Partner), has enabled the transition to a rational and traceable digital workflow across all the company's key sectors
As for orders, the flow of information regarding their progress can now be tracked and managed in real-time by every department involved. Thanks to the Zucchetti management software and the custom order dashboard designed for L'Erbolario, all departments can precisely monitor and know the current status of the orders, following their evolution. All of this is done without the need for paper printing
The order flow then moves to logistics, which in turn generates the order status (start of picking, end of picking, etc.). Once the logistics process for the order is completed, when the last package leaves the picking line, a whole set of data becomes fully available to Magic Link, the module that, by leveraging all the management resources via Web Services, automatically and accurately generates the transport documents (DDTs) and all other sales and informational documents (delivery notes, packing lists, etc.)
Thanks to Zucchetti, L'Erbolario has transitioned from a purely paper-based system to fully automated order fulfillment. Production is another area where the Zucchetti management software plays a crucial role, with the introduction of customized production dashboards, developed internally by the company. The flexibility of the module to create quick and precise customizations allowed for the autonomous addition of around 200 fields tailored to the company’s specific needs. The adoption of Zucchetti has thus enabled a precise, specific, and autonomous customization of the management of each stage, as L'Erbolario's production requirements are highly specific and have endless nuances.
Micron stepped in to implement a series of functional changes to the management of production and customer orders, providing the necessary advanced customization as well as handling the administrative and accounting aspects.

why ZUCCHETTI

Digital and fully automated order fulfillment

Thanks to Mago, its flexibility, and the customizations developed by Micron, a Zucchetti partner that allowed us to customize it internally, we have transitioned from a purely paper-based management (entire pallets of paper!) to fully automated order fulfillment
With Mago and its customized dashboard that allows for constant monitoring of order progress, not a single sheet of paper is printed anymore, and order control is truly accurate and timely
The tool automatically generates transport documents (DDTs), delivery notes, packing lists, and other documents, reducing the risk of errors: an operational streamlining that results in an unimaginable savings of energy and resources, given the enormous volume of data we manage daily
The advantages of implementing the software are related to the flexibility, productivity, and ease of use of the ERP, along with the availability of high-level reporting. We indeed have the ability to create effective and targeted tools quickly and reliably thanks to its reports. For example, with the management software and the support of Micron, we handle all the issues related to customs declarations regarding alcohol content, hydrates, and more: everything is generated automatically.
L'Erbolario has obtained DNV certification (related to sustainability), which requires the declaration of the quantities of materials placed on the market: this enormous amount of data is extracted easily and automatically from the records of the CONAI module
An additional value of the flexibility of the Zucchetti management software is the ability to create interfaces through which we can constantly exchange all types of data with our over 150 franchised retail locations. Micron is actively involved with the company in all matters related to the advanced customizations of Mago via TaskBuilder and for managerial support in the administrative and accounting areas: a significant added value supporting the success of L'Erbolario

Zucchetti PARTNER

Micron

Micron has been providing applications for small, medium, and large Italian companies for over 20 years. Micron addresses and resolves the challenges of the most complex business realities every day, ranging from production management, analytical accounting, WMS, remote connections for multiple branches, to simpler scenarios with needs in various sectors
Micron's offering is complemented by the development of specific vertical applications to solve customer problems. Micron also provides hardware solutions and specialized consulting for even very complex projects, offering professional solutions for cabling, Internet connectivity, and the analysis and creation of websites with databases for the integration of complex information.
Thanks to the professionalism and constant training of its staff, Micron boasts numerous nationally and internationally renowned clients. Micron's service is aimed at improving business performance, optimizing management/production cycles, and achieving the objectives of the organizations for which it implements solutions
www.micronsrl.tech

Strada della Pronda, 98 10095 Grugliasco (TO)
Italy

011 411 18 85

micronsrl@micronsrl.net