AI for Hotels

The new AI-powered customer journey

The way people search online has changed. Through our digital consulting services, your guests can find your hotel directly through their preferred AI assistant. We use Artificial Intelligence to give your advertising campaigns a boost, making it easier than ever for guests to discover and book your property.
MCP (Model Context Protocol) connectors are already available, fully integrated with the Group's CRS solutions, and tested with leading AI assistants, from Anthropic Claude to OpenAI ChatGPT, enabling new ways for travelers to search, interact, and book.

A quick and intelligent front desk

Thanks to Zucchetti's innovative technologies, your front desk can respond 24/7, automatically generate quotations, and translate conversations in real time. This means you never miss an inquiry and can speed up the delivery of offers to potential guests.
From a single dashboard, you can manage all communication channels, including email, WhatsApp, and more, while automating repetitive communications. The result is valuable time saved, allowing your staff to focus on what matters most: delivering an exceptional guest experience.

Fast management for optimized processes

Artificial Intelligence enables Zucchetti PMS solutions to accelerate the check-in process through intelligent document and image recognition. Thanks to MCP (Model Context Protocol) connectors, you can search for and instantly retrieve the information you need directly within the property management system.
Want to know last year's occupancy rate? Instead of spending time browsing reports, simply ask the AI directly from your PMS and get the answer immediately. This means faster access to information, streamlined operations, and more time to focus on delivering an outstanding guest experience.

AI for your Revenue: the future is here!

Our data is one of our greatest assets. The Travel Data Lake, our hospitality data hub, leverages Artificial Intelligence to forecast tourism demand and help hospitality businesses make more informed decisions.
Zucchetti's Revenue Management Systems use AI-powered dynamic pricing algorithms to optimize pricing strategies and increase property revenue. But that's not all: our AI also provides clear, understandable explanations for every pricing recommendation, making the decision-making process transparent and giving Revenue Managers full visibility into the factors behind each suggested rate.