Vodafone

Fast Payments in the Campus

Employees

15,000

industry

Telecommunications

We wanted to introduce payment by mobile phone on our campus. After a careful selection process, we chose the IT solution provider Zucchetti because it was the most innovative one to realize the project. The campus Düsseldorf operates as a guiding light for innovative technology, since in the future we want to deploy the system in other locations, too
Jörg Ertel
Group Leader Catering - Vodafone

client profile

Rush hour? Fast checkout!

Vodafone Germany is one of the largest and most modern telecommunications providers in Europe. More than 2,500 people are served daily in the restaurant on the Vodafone campus, where different meals are prepared freshly every day: from „global food“, „fresh green“ over „mypasta“, „mypizza“ up to „daily special“.

In addition, guests can enjoy dishes based on recipes from star chef Nelson Müller who himself prepares dishes on several days. 120 employees of the caterer ARAMARK , including 20 chefs care for the physical well-being of the guests.

The Challenge

Ensure transactions a re completed within 3-4 seconds

Avoid long lines at checkout to maintain smooth customer flow

Implement an intuitive POS system that supports NFC transactions

The Outcome

Installed over 20 POS systems across restaurants and bars

Enabled NFC-based mobile payments and Mifare chip card transactions

Integrated Employee ID Cards

Implemented smart cards for building entry, garage access, and time recording.

client requirements

Vodafone's quest for a fast, NFC-enabled checkout solution

An easy and intuitive POS system

Vodafone required a fast checkout process, especially during rush hours, that does not take longer than three to four seconds.

What managers at Vodafone Campus wanted, was to avoid the creation of queues at checkout , that lead to a tailback which was hard to catch up. In summer 2012 Vodafone invited several vendors to submit their bids to fulfill the requirement that payment would be made through NFC.

The desired solution was an easy, intuitive and easy-to-use POS system, that allowed mobile payments via NFC.

project

Zucchetti & ARAMARK: transforming payments and access with smart technology

A smart infrastructure rollout

Zucchetti and ARAMARK realized the rollout of the new infrastructure in close cooperation. The project included the installation of more than 20 POS systems in restaurants and bars, smart cards, card loaders and NFCs.

Since the beginning of 2013, the new POS solution allows contactless payments via smartphones with NFC or alternatively via card with the Mifare chip, that provides several functionalities such as access and time and attendance. Employees in fact also received new ID cards with Mifare chip which integrates several applications such as access to the building, garage and time recording.

Why Zucchetti

Different types of payment, and different price groups

It's contactless, it's easy!

The simple operation of the POS system is a great advantage, the operation of the cash register is child’s play. Staff was able to work with Zucchetti’s POS systems on their own after a short training.

Vodafone

Rush hour? Fast checkout!

An easy and intuitive POS system

A smart infrastructure rollout

Different types of payment, and different price groupsIt's contactless, it's easy!

Different types of payment, and different price groups

It's contactless, it's easy!