Eataly

Zucchetti’s POS solution by TCPOS for the finest Italian gastronomy

TURNUOVER

180
MLN €

industry

Retail & Large-Scale

Distribution

We were looking for a future-oriented system and that is exactly what we found in Zucchetti: a flexible system which is able to cope with both gastronomy and retail trade.
Micol Viano
CEO - Eataly DE Distribution GmbH

CLIENT PROFILE

Bringing the Italian gastronomic lifestyle to the world in a competitive way

Eataly represents Italian gastronomic culture and lifestyle abroad. It is one of the most important retailers of typical Italian products in the world and currently boasts 27 locations globally—including the United States, Brazil, Dubai, Japan, South Korea, Italy, Turkey, and, since 2015, Germany. Here, the joint venture with Signa Retail has led to the opening of an Eataly market in an area of 4,600 square meters at the Schrannenhalle in Munich, facing the famous Viktualienmarkt

For years, Germany has hosted many Italian operators in the food sector. In this context, Eataly represents a novelty in the market, as it not only sells typical products but also offers its customers a true gastronomic lifestyle.

The items are presented in a welcoming atmosphere that recreates the spontaneity of neighborhood markets. Customers can watch Eataly employees live as they prepare pasta and work in the bakery, as well as participate in cooking classes in small artisan workshops

Eataly's offerings also include many products from small regional producers, whose stories are presented to the public along with information related to the Slow Food movement

The Challenge

Integrate cash register systems

Contribute to international growth

Manage inventory, stock, supplier lists, and orders

The Outcome

Integrated management of catering and retail

Promotions, discount vouchers, gifts, and even more complex campaigns

Multilingual functionality and simultaneous management of multiple currencies

CLIENT REQUIREMENTS

How to combine dining and retail?

Eataly perfectly embraces two worlds – food and shopping – that needed to be seamlessly integrated in the market in terms of the POS systems. This was clearly a case for the specialists at Zucchetti, as its POS solution by TCPOS can cope with both things: restaurant and retail.

The Eataly project has been made particularly stimulating by a series of specific requirements, such as the concept that connects the market's sales area with the various restaurants.

PROJECT

Innovating and optimizing the management of sales points is the priority

This has been a perfect challenge for the specialists at Zucchetti, whose TCPOS cash solution can manage both restaurant and retail

Thanks to the Stock Control module of TCPOS, which can manage around 160,000 items, the inventory and stock, supplier lists, and order execution can be managed internally through Zucchetti software, without the need for additional solutions.

The POS system allows for the management of both simple promotions with codes and discount vouchers, as well as more complex campaigns that include gifts for the customer

why Zucchetti

An innovative system projected into the future

When we began to consider the POS solution for Munich, we already had our entire orientation for the German market in the back of our minds.

We were looking for a future-oriented system and that is exactly what we found in Zucchetti: a flexible system which is able to cope with both gastronomy and retail trade.

We work extremely well with Zucchetti in a respectful and direct relationship – because if you can solve any problems personally, that makes things so much simpler