The American hotel chain chose Vertical Booking's reservation solutions to provide the best customer experience to its guests
Vertical Booking, a recognized leader in global reservation technology, has been selected by Washington, D.C. based Modus Hotels to provide reservation solutions for their collection of boutique hotels.
“We are in the business of creating personally delivered experiences that are focused on each guest,” said Aaron Katz, President and CEO of Modus Hotels. “The best technology is a must have for us to meet the constant shifts in the industry, and our guests changing needs. Vertical Booking’s proven solutions will empower Modus Hotels to become even more successful."
All independent Modus Hotels will be transitioning to the Vertical Booking Enterprise-level solution, which includes a Channel Manager, GDS connectivity, a responsive Booking Engine, a call center application, and a meta search management toolkit.
“We are thrilled Modus Hotels partnered with Vertical Booking for their rapidly growing portfolio,” said Mark Lewis-Brown, CEO/President of Vertical Booking USA. “Our focus is on enabling hoteliers to stay one step ahead in this increasingly competitive market. Our ability to tailor our solutions to meet the needs of our customers will allow Modus Hotels to make more informed business decisions and craft a unique experience for their guests.”